Email notifications for Google Forms, sent to the right people
Form Mailroom emails every new response to you, your team or a shared inbox, routes it by the answers, and sends respondents a copy of what they submitted.
Email us to get Form Mailroom See pricingWhat it does
As many recipients as you want, with To, Cc and Bcc. Google's built-in notification only emails the form owner.
"Department is Sales" goes to sales@. "Budget is greater than 5000" goes to your manager. Combine conditions with all or any.
Send each respondent a copy of their answers and a link to edit their response.
Plain text or HTML templates with placeholders like {{Full name}} and {{answers}}. File uploads arrive as links.
Prefer one email a day? Get every response from the last 24 hours in a single message.
Every email, skip and error is listed, so "did it send?" always has an answer.
Set it up in a minute
- Install Form Mailroom, open your form, then choose Extensions > Form Mailroom > Set up notifications.
- Add recipients. Add rules if different answers should go to different people. To email an address the respondent typed, put the question in braces, like
{{Manager email}}. - Optional: on the Confirm tab, send respondents a copy of their answers. On the Digest tab, turn on a daily summary.
- Click Send test to me to see a real email in your inbox.
- Click Review and turn on. You'll see every recipient and a preview. Tick the box and turn it on. Change a recipient later and sending pauses until you approve the change.
Pricing
About $4.08 a month. Unlimited forms, rules and recipients for one Google account.
Same features, billed monthly.
100 form responses or 14 days, whichever comes first. No card needed.
No surprise charges. We never charge you unless you start a checkout yourself. The add-on shows your trial status from the first minute, and when the trial ends it pauses (it doesn't charge) and tells you once by email. Responses that arrive while paused are kept in a list and can be sent with one click after you subscribe.
Renewal. Subscriptions renew automatically at the same price until you cancel. Cancel any time from Plans and billing in the add-on, in one step. You keep access until the end of the period you paid for.
Right to cancel (UK and EU). If you're a consumer in the UK or EU, you can cancel within 14 days of buying and get a full refund. Email hello@greatwork.company or cancel in Plans and billing and reply to the receipt.
Mistakes. Charged twice or by accident? Email us and we'll refund it.
Prices are in US dollars and exclude any sales tax or VAT that applies where you live. Payments are processed by Stripe; we never see your card number.
Why switch from another notification add-on
| What people complain about | What Form Mailroom does |
|---|---|
| "Listed as free, then charged" and double charges | Price shown before install and in the add-on. One subscription, one charge. Refunds for mistakes. |
| Support never replies | A person answers hello@greatwork.company within one business day. |
| Asks to read and manage your Gmail | Can only send mail as you and see the one form it's opened in. |
| Can't open the settings any more / only "Help" in the menu | Built for Google's 2026 per-permission consent; tells you if a permission is missing and asks again. |
| Stopped sending without saying why | Send log with every send, skip and error. Nothing is silently dropped. |
| Duplicate emails | Duplicate trigger fires are ignored, and only one person can switch a form on. |
Help
Who do the emails come from?
Your own Google account, with the sender name you choose. Replies come back to you, or to the respondent if you pick "Reply to the respondent".
How many emails can I send?
Google sets the limit: about 100 recipients a day for personal Gmail accounts and 1,500 for Google Workspace accounts. Every recipient counts. The sidebar shows how many you have left today, and anything over the limit is held back and can be sent the next day.
The respondent didn't get a confirmation.
The form needs to collect email addresses (Settings > Responses), or you need to pick the question that asks for an email on the Confirm tab. The Log tab shows the reason for any skipped email.
Can collaborators change the setup?
Notifications belong to the person who turned them on, so nobody gets duplicate emails. Collaborators can see the setup; the owner of the notifications makes changes.
Still stuck?
Email hello@greatwork.company. A person replies within one business day.
Privacy
- Google data it accesses: the questions and responses of the one form you open it in, and permission to send email as you. It can't see your other forms, your Drive or your Gmail inbox.
- How it's used: only to compose and send the emails you set up, to the recipients you approved.
- Where it's stored: your rules, templates and a short log of recent sends live in your form's own add-on storage in your Google account. Form responses are never stored on our servers.
- What reaches Great Work: your Google account email, the product id and a count of trial uses, for billing. See the full privacy policy.
- Sharing: we don't sell data, use it for ads, or use it to train AI models.
- Form Mailroom's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.